Privacy Policy

Effective from: 1st April 2026

Safe Alpha Squad Ltd (“we”, “our”, “us”, “the Company”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our services or providing us with your information, you consent to the practices described in this policy.

Data Controller

For the purposes of data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Safe Alpha Squad Ltd is the Data Controller. This means we determine the purposes and means of processing your personal data.

Our Data Protection Representative

If you have any questions about this Privacy Policy or our data handling practices, please contact our designated representative:

• Contact Person: [Insert Name/Title]
• Email: [Enter email]
• Phone: [enter phone]
• Postal Address: [Insert Address, marked for FAO: Data Protection]

What Information We Collect

Information You Provide Directly

When you enquire about our services, request a quote, or become a client, we collect:

• Identity Information: Full name, title, date of birth
• Contact Information: Postal address, email address, telephone numbers
• Financial Information: Bank account details or payment information
• Property Information: Property address, type, age, construction materials
• Project Information: Renovation brief, design preferences, budget range
• Contractual Information: Signed contracts and project correspondence
• Identification Documents where required

Information We Collect Automatically

• IP address
• Browser type and version
• Operating system and device information
• Website usage data and interaction metrics

Information from Third Parties

• Credit reference agencies
• Public registers such as Land Registry or Companies House
• Architects, engineers and surveyors
• Referral partners like estate agents
• Social media platforms

How We Collect Your Information

• Phone calls and emails
• Website forms
• Office visits or property exhibitions
• Site visits and consultations
• Written correspondence
• Third-party referrals

How We Use Your Information

Providing Our Services

• Responding to enquiries and preparing quotations
• Preparing designs and project plans
• Carrying out renovation and construction works
• Managing contracts and payments
• Communicating project progress

Legal and Compliance Obligations

• Anti-money laundering compliance
• Building regulations and statutory requirements
• Regulatory requests
• Insurance compliance
• Dispute resolution

Improving Our Services

• Analyzing project data
• Training staff and contractors
• Client satisfaction surveys
• Research and development

Marketing and Communications

• Sending company updates and offers (with consent)
• Inviting you to events
• Requesting testimonials and reviews

Legal Basis for Processing

• Contractual necessity
• Legal obligation
• Legitimate interests
• Consent

Your Legal Rights

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

Data Retention

Data Category	Retention Period	Reason
Client project files	12 years	Legal limitation period
Financial records	7 years	HMRC requirements
Enquiry records	2 years	Business interest
Marketing contact details	Until consent withdrawn or 3 years inactivity	Consent basis
Website usage data	26 months	Analytics
CCTV footage	30 days	Security

Data Security

• SSL/TLS encryption
• Role-based access control
• Secure storage systems
• Staff data protection training
• Breach notification procedures

Cookies

Our website uses cookies to improve your experience. Please refer to our Cookie Policy for full details.

Third-Party Links

Our website may contain links to third-party websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this policy periodically. Material changes will be communicated to clients.

Complaints

• Email: [ alexandros@safealphasquad.com]
• Phone: [ 07878 797681, 07501041816]

If you are unsatisfied with our response, you may complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.